@NockeyNoo Look at it this way: If you do 'not' write to their support, your account will be gone forever. You do not have to write your email 'right this instant', but you should probably reply within 24 hours.
If they have a FAQ (frequently asked questions), you should "probably" read it first - if you haven't already...
Yatsufusa
I'm not sure what happened, but trying to 'backdoor' your way back in would probably just get you banned again - and whoever helped you.
It's best to go through the proper channels in those cases, so I'd suggest you have a glass of water, calm down, and contact their support like a normal person who's _not_ in 'blind panic mode'. ;)
NockeyNoo
if i genuinely can wrote my message to th support, i have a chance to restore my account, but i don't want to lost my account